Technical & Account Issues
Having trouble with your account? Experiencing a technical issue? Check here for answers and help!
- How to Buy & Access Bit Heroes NFTs
- I can't log in to my account! - Three Tips for a Faster Account Recovery Request
- Offerwall Troubleshooting: I completed an offer, where are my free gems?
- I made a purchase but have not received it, what can I do?
- How do I save, restore, or transfer my progress?
- Why was my name changed?
- Bit Heroes won't load or download on my device.
- Why can’t I watch ads? (Ads not working, no ads available, and other issues).