Technical & Account Issues
Having trouble with your account? Experiencing a technical issue? Check here for answers and help!
- How to Buy & Access Bit Heroes NFTs
- ❓ Offerwall Troubleshooting: I completed an offer, where are my free gems?
- ❓ I made a purchase but have not received it, what can I do?
- ❓ How do I save, restore, or transfer my progress?
- Bit Heroes Android BETA program
- ❓ Why was my name changed?
- ❓ I can't log in to my account! - Tips for a Faster Account Recovery Request
- ❓ Bit Heroes won't load or download on my device.
- Why can’t I watch ads? (Ads not working, no ads available, and other issues).