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  1. Bit Heroes
  2. Technical & Account Issues

Technical & Account Issues

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Having trouble with your account? Experiencing a technical issue? Check here for answers and help!

  • I can't unlock the other cosmetic appearance for my Ancient item
  • I can't log in to my account! - Three Tips for a Faster Account Recovery Request
  • How do I delete my account?
  • How do I reset my progress?
  • I made a purchase but have not received it, what can I do?
  • Stuck at 13% Server Data
  • I accidentally melted an item!
  • I accidentally crafted an item!
  • How do I save, restore, or transfer my progress?
  • Can I transfer or trade my purchases to another account?
  • Bit Heroes won't load or download on my device.
  • I can't play because the game is spamming a "You do not have any more of this item" message
  • I'm being disconnected from Guild vs Guild
  • Steam window is too small
  • Why can’t I watch ads? (Ads not working, no ads available, and other issues).
  • Offerwall Troubleshooting: I completed an offer, where are my free gems?
  • How to Buy & Access Bit Heroes NFTs
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