You can delete your current hero and along with your account information by using the Delete Account button in the Delete Information section of the Settings menu. You can also open a request with support to ask for an account deletion.
You will need to confirm ownership of the account and that you'd like to delete. Be prepared to answer the following questions for your deletion request to be accepted:
- Full hero name and hero tag of the hero you are trying to disable.
- Device model that your account was most recently installed on.
- List of five rarest familiars, the creatures that join you in dungeons, you have on the account you wish to reset.
Please know that requesting to delete your account is final and the account will not be able to be recovered once the deletion is processed.