Some Ancient gear it Bit Heroes Quest can be reforged to change the type of gear and its appearance. For example, Elementarium can be reforged to be a head piece or a body piece with each having its own cosmetic to unlock.
Due to an issue with how the game process gear, reforging Ancient gear for the appearance while it is upgraded will not add the cosmetic to your collection. Upgraded gear will have one or more green squares on the gear's image. If there are no green squares, the gear has not been upgraded and reforging will unlock the cosmetic appearance. If the gear has been upgraded already, there are two paths to still earn the cosmetic:
- Uptier the item - Uptiering will turn the gear into an un-upgraded version at the next tier level. The un-upgraded version can then be reforged to unlock the cosmetic option before being upgraded normally.
- Contact support - We recognize this is a less-than-ideal play experience and hope to apply a fix in the future. Until then, our support agents can review your account to activate any alternate Ancient cosmetics you write in requesting.
Please include your player information (hero name and hero tag) and the name of the Ancient appearance you are locked out of. Support will not add any Ancient items to an account, but will unlock the alternate appearance for that Ancient once ownership has ben verified.