Each role will have access to council Discord chats, beta tests, and content/feature previews; but the roles will vary slightly from one to the other. For example, a player elected as the Tanking Meta Specialist will be expected to know the ins and outs of tanking, while a Beta Tester would have some experience in bug reporting or, at the least, a willingness to learn. Community Advocates should be players interested in contributing more generally and broadly, such as a player who has always been F2P and wants to be a representative voice for fellow F2P players or a player who loves theorycrafting and wants to discuss balance.
We encourage everyone to weigh in on most topics, even if they weren’t specifically elected into that role.
At the end of the day, if we have a lot of conflicting opinions about something and need to make a decision, we will likely be listening more closely to the elected representative, given that the community thought they were the best representative for that role.
Additional context on Community Advocate - Edler Players:
We are interested in how our roadmap and design changes will impact players that have reached end of content, which, in this situation, means players who have completed Z10 and are actively participating in the game on a weekly basis.
We would like the person(s) within this role to help us align our roadmap in a way that would excite players that are in a similar "elder" position, as well as teach us their yoda ways. We often let things slip through the cracks due to being new to the code/liveops of the game. Elder Player Advocates should have a strong knowledge of the past and be able to set expectations for the future. They should fight for features other elder players would want, and push back against things they think elder players would dislike.
Additional context on Community Advocate - New Players:
We are interested in how our roadmap and design changes will impact players that have not yet hit zone 4. The council member doesn't have to be a newish player (and shouldn't be), but should have a great grasp at what the start of the game is, what is good about it, what is bad, what needs improving, etc.
The primary function of a New Player Advocate is to help us grow the game while keeping its heart and soul intact. New Player Advocates should fight for features that they believe would improve the early gameplay experience and try to prioritize those improvements over everything else we dev on.
Free to Play (F2P) Advocate
Additional context on Community Advocate - Free to Play:
We are interested in how our roadmap and design changes will impact players who chose not to spend in our game, or that spend infrequently (for example, less than $20 a year).
A large part of F2P games are the F2P community members. Over time, many players convert into spenders, but many choose not to. In a F2P business model, pay to win (P2W) monetization systems tend to carry the revenue, and therefore the health of the game. It is extremely important that games find a balance between F2P and P2W so that the game is enjoyable for all for years to come.
The F2P community advocates should be players that have not spent much in the game, understand the needs, desires, and feelings of other free to play players, and will push for the prioritization of F2P designs. They should be able to prioritize free to play mechanics while also understanding the core business model, and propose ways we can develop features that create a long term healthy balance in monetization design.
Additional context on Community Advocate - Pay to Win:
We are interested in how our roadmap and design changes will impact players who chose to spend money in our game. This includes a wide spectrum of players: those that make purchases once every few months, all the way to the players who have to contact support to get their Kred cap removed.
P2W Advocates should understand that if there is a crazy new monetization idea, they need to be flexible in their ideas in order to create balance. After all, there are players at the other end of the spectrum that wouldn’t be able to participate. A P2W Advocate should know what drives players to spend, what causes them to stop spending, what would be cool this week or in a year.
Ideally, P2W and F2P advocates will have good communication with each other to flesh out balance in our monetization design and propose changes where needed.